Refund policy

Return & Refund Policy

1. All Sales Are Final

Due to the perishable nature of food products, all sales are final.

Sunny Farms Delivery does not accept returns, exchanges, or refunds for any food items once an order has been confirmed, processed, or delivered.

This policy applies to all products, including but not limited to:

  • Fresh produce

  • Dairy products

  • Meat, poultry, and eggs

  • Prepared or packaged food items

  • Subscription deliveries

2. No Returns on Perishable Goods

For health, safety, and regulatory reasons, perishable food items are not eligible for return under any circumstances.

Once food products leave the Company’s control, the Company cannot guarantee storage conditions, handling, or food safety compliance and therefore assumes no responsibility for returned items.

3. No Refunds or Credits

The Company does not issue refunds, credits, replacements, or store credit, including but not limited to situations involving:

  • Customer dissatisfaction or taste preference

  • Incorrect ordering by the Customer

  • Missed, unattended, or refused deliveries

  • Delays caused by traffic, weather, or third-party carriers

  • Minor product substitutions due to availability

  • Subscription cancellations or skipped deliveries

4. Order Accuracy & Acceptance

Customers are responsible for reviewing all order details prior to checkout.

By completing a purchase, the Customer acknowledges and accepts the contents of the order, pricing, delivery schedule, and this Policy.
Errors made by the Customer during the ordering process do not constitute grounds for refund or return.

5. Damaged or Incorrect Items (Limited Review Only)

In rare cases where an item is materially damaged upon delivery or significantly incorrect, the Customer may submit a written notice within 24 hours of delivery, including clear photographic evidence.

Any such claim will be reviewed at the Company’s sole discretion.
Submission of a claim does not guarantee a refund, replacement, or credit.

The Company reserves the right to deny any claim that does not meet internal review standards or falls outside reasonable quality expectations.

6. No Liability for Allergies or Dietary Restrictions

Customers are solely responsible for reviewing product descriptions and ingredient information.

The Company assumes no liability for allergic reactions, dietary incompatibilities, or personal health outcomes resulting from product consumption.

7. Limitation of Liability

To the fullest extent permitted by law, Sunny Farms Delivery shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the purchase, handling, delivery, or consumption of food products.

The Company’s maximum liability, if any, shall not exceed the total amount paid for the specific order in dispute.

8. Governing Law

This Policy shall be governed by and construed in accordance with the laws of the jurisdiction in which the Company is registered, without regard to conflict of law principles.

9. Policy Acceptance

By placing an order with Sunny Farms Delivery, the Customer acknowledges that they have read, understood, and agreed to this Return & Refund Policy in full.