Shipping policy

Shipping & Delivery Policy

1. Delivery Area

Sunny Farms Delivery provides delivery services exclusively within designated service areas.
Availability of delivery is subject to location, route capacity, and operational limitations.

The Company reserves the right to refuse or cancel delivery to any address outside its service area without liability.

2. Delivery Schedule

All deliveries are scheduled for weekend delivery (Saturday and/or Sunday).

For subscription orders, delivery will be made on the nearest scheduled weekend of the same calendar week in which the subscription is activated.

  • Subscriptions activated from Sunday through Thursday will be delivered on the upcoming weekend of that same week.

  • Subscriptions activated on Friday or Saturday will have their first delivery scheduled for the following week’s weekend.

This schedule applies to all subscription plans unless otherwise explicitly stated by the Company.

3. Estimated Delivery Times

All delivery dates and times are estimates only and are not guaranteed.

The Company shall not be liable for delays caused by, including but not limited to:

  • Weather conditions

  • Traffic or road conditions

  • Third-party delivery partners

  • Force majeure events

  • Operational or logistical constraints

Delays do not constitute grounds for refunds, credits, or order cancellation.

4. Delivery Completion & Responsibility

Delivery is considered completed once the order is delivered to the address provided by the Customer.

Customers are responsible for:

  • Providing accurate delivery information

  • Ensuring accessibility to the delivery location

  • Being available to receive perishable goods

If delivery cannot be completed due to incorrect address, lack of access, or customer unavailability, the order will be deemed fulfilled and no refund, replacement, or redelivery will be provided.

5. Risk Transfer & Food Safety

All risk of loss, damage, or spoilage transfers to the Customer upon delivery.

The Company assumes no responsibility for product quality, freshness, or safety after delivery, including improper storage or handling by the Customer.

6. Shipping Fees

Delivery fees, if applicable, are displayed at checkout and are subject to change without prior notice.

Shipping fees are non-refundable, regardless of delivery outcome, delays, or customer dissatisfaction.

7. Modifications & Service Interruptions

The Company reserves the right, at its sole discretion, to:

  • Modify delivery schedules

  • Consolidate deliveries

  • Temporarily suspend shipping services

Such actions shall not give rise to refunds, credits, or claims.

8. Governing Law

This Shipping Policy shall be governed by and construed in accordance with the laws of the jurisdiction in which the Company is registered, without regard to conflict of law principles.

9. Policy Acceptance

By placing an order or activating a subscription with Sunny Farms Delivery, the Customer acknowledges and agrees to this Shipping & Delivery Policy.